Warranty Information

Warranty Conditions

The warranty does not apply to items that have been mishandled against our care instructions or damaged by accident or misuse.

Haze is a natural occurrence that occurs over time with all metals, but can accelerate when in contact with agents such as perfumes, sea air, sulfur, skin creams, hair sprays, chlorine and acidic skin pH. Stains due to the above reasons are not covered by this warranty.

Care guide

Store your jewellery away from natural sunlight and heat, preferably in a lined jewellery box or tarnish-resistant bag. Avoid storing your jewellery in bathrooms as this can lead to faster tarnishing. By following our care instructions, you can maintain the beauty and quality of your Imperio Jewellery for years to come. Our warranty is valid for manufacturing defects, but it is essential to handle and store your parts carefully to avoid unnecessary damage.

If you have any questions or need assistance, please contact our customer support team and visit our website for more information on how to care for your jewellery.

Thank you for choosing Imperio Jewellery; we hope that our products will bring joy and sophistication to your life.